Privacy Policy
A plain-language summary. Our detailed data practices for GroomLab ID are documented here.
What we collect
Account information you provide (business profile, staff details), operational data you create in the product (appointments, queues, services, payments records), and customer information your business collects through GroomLab (names, contact details, visit history).
How we use it
To operate the GroomLab platform for your business: scheduling, queue management, customer records, payments bookkeeping and analytics. We do not sell your data or your customers' data.
Your control
Your business data is exportable and remains yours. You can request corrections or deletion of your account data through support.
Customer data
As a business owner, you are responsible for the customer data you collect through GroomLab and for informing your customers how you use it, in line with applicable law.
Security
Access is protected by authenticated sessions, and we only claim security protections we have actually implemented and verified.
This is a working draft for review — have it reviewed by qualified legal counsel before launch.